Residential Tenancy Branch (RTB)

The Residential Tenancy Branch provides information, resources and dispute resolution services for tenants and landlords.

For more information regarding tenancy resources, please refer to Residential Tenancy Branch.

How do I contact RTB?

• 604-660-1020 (Lower mainland) 
• 250-387-1602 (Victoria) 
• 1-800-665-8779 (elsewhere in BC)
• You can request support in more than 200 languages.
• Email: HSRTO@gov.bc.casome text
  • Evidence cannot be submitted by email
  • Email responses can take up to 5 days. For immediate assistance please call the RTB.
• https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/contact-the-residential-tenancy-branch