Safety Tips > Phone scam now targeting Chinese speaking residents

Phone scam now targeting Chinese speaking residents

posted on 2:06 PM, June 30, 2017

Phone scammers speaking Mandarin are calling local residents tricking them into giving bank information over the phone by saying they are in trouble with the Chinese authorities. This is a sophisticated phone scam that has been used in other parts of the world using the voices of 2 different scammers.

1. The first voice claims to be a UPS courier employee and tells the VICTIM that they are in trouble with the Chinese Authorities because an illegal parcel was shipped to China with their name on it.

2. The second voice claims to be a police officer or customs officer working on a special money laundering investigation and tries to trick the VICTIM into giving him personal banking information over the telephone.


Chinese speaking members of the public are receiving calls from phone scammers claiming to be employees of courier companies or banks in China. The most popular one is UPS. (United Parcel Service).

If the VICTIM does not answer the phone the SCAMMER will leave a voice message telling the VICTIM to call a local number to speak to a UPS representative and the SCAMMER may also leave another telephone number to call the Ottawa Police - Chinese Police Service Division or some other authority.

(These are phone numbers to contact the SCAMMER. Do not call them. Whether they are

local phone numbers or out-of- province numbers do not call them)

If the VICTIM answers the phone the SCAMMER speaks in Chinese (mandarin).

The VICTIM is told by the fake UPS employee that a parcel containing fraudulent credit cards, fake passports, or weapons has been shipped to China with their name on the box as the Sender. The VICTIM is tricked into believing they are now in trouble with the Chinese authorities.

The Call Display on the VICTIM’s phone may read “UPS” or “OTTAWA POLICE”. These are fake numbers.

The SCAMMER then refers the VICTIM to another caller claiming to be a customs officer, a police officer or a government official from China. (The latest one is a police officer from the Ottawa Police Chinese Policing Division)

The SCAMMER pretending to be the Ottawa Police will tell the victim that they are being investigated for money laundering. The SCAMMER may also tell the VICTIM that they just arrested a person who told the police that the VICTIM was helping him.
The SCAMMER may direct the VICTIM to go to a particular website that shows there is an arrest warrant for the VICTIM complete with their photo.

Or the SCAMMER may just say that the VICTIM’s bank account was used in a money laundering scheme and he police need to check the bank account as part of the investigation.

The SCAMMER will tell the VICTIM that in order to clear his or her name, they must provide personal information including bank account information, passport number, address, credit cards numbers, etc.

so the police can investigate if they are laundering money for organized crime. The SCAMMER may ask the VICTIM to transfer sums of money into a “Police account” to assist with the investigation.

The VICTIM is also warned not to disclose the ongoing investigation to anyone, including local police, or he/she would be further charged with obstruction of justice. In that case, the SCAMMER would not be able to help clear his/her name without going through prosecution.

They asked to provide their personal particulars including name, identification number, address, passport number and bank account numbers.

Some VICTIMS may be threatened with legal action and are instructed to remit monies to China so that the authorities would not pursue the matter.

The SCAMMER pretending to be the Ottawa Police may tell the victim that they are a special investigation team and the victim should only talk to them and there was no need for him to report to a police station in person. During the phone calls, the VICTIM may hear background sounds that serve to reinforce the legitimacy of the scammer such as sirens of police cars, or someone in the background talking to make it sound the SCAMMER is calling from a Police station.


- Ignore such calls – Hang up immediately

- Do not provide any name, identification number, passport details, contact details, bank account or credit card details to the callers.

- Do not transfer any funds as no government agency will instruct payment through a telephone call and direct you to pay to a third party's bank account.

Never assume a caller is genuine just because they hold some information about you or the call display reads “POLICE”, “UPS”, etc. Criminals may already have some basic information on a potential victim, such as a name, address and account details to try to make the call appear legitimate.

Banks never call and ask for your four-digit card Pin or ask their customer to withdraw money to hand over to them or transfer money to another account.


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